WFM configuration for time synchronization

In this task you will verify that the time zone in the clock’s reader configuration in WFM is set correctly to ensure that the issue is not being caused by an incorrect time zone configuration.

  1. Log in to Workforce Management.
  2. Select Maintenance > Reader Setup > Readers.
  3. Search for the reader name.
  4. Select Edit.
  5. Review the time zone configuration and adjust if necessary.
  6. If you change the time zone, click Save.