Overview

In many retail organizations, stores are asked to complete tasks that are not directly related to their normal selling workload. These tasks may be related to marketing events, seasonal changes, or even vendor requests. An organization can find these tasks difficult to manage, both from a communications perspective and in tracking completion.

The Task Management module provides a common way for different parts of the organization to communicate required tasks to stores. The module also provides a gatekeeper as a checkpoint to help ensure the store locations are not being overloaded with task work. The store locations can use the task assignment calendar to track upcoming task work and to assign tasks to scheduled employees.