WFM maintenance 7.0.0.48 resolved issues

Total: 5 issues

POST-22355

Incident # 16151798

WFM feed to datalake contains incorrect values

Decimal values are not displayed in Data Lake for the WBI_KPI_SUMMARY_AGG table. Data retrieved from the database was converting double values to integers.

Outcome

Fixed.

POST-22384

Incident # 16109721

Shift Pattern Not Applying

Incorrect shifts are displayed in the ASV for employees assigned to a shift pattern.

This issue occurs when an employee is assigned to shift pattern shifts for a date range without default records. When a rotation is published for that employee, shift pattern shifts are incorrectly created with timings that do not overlap with the rotation shifts.

Outcome

Fixed. When publishing overlapping shifts for the same employee through a Master Rotation, conflicts are detected even without default records. This prevents the shift pattern shifts from being created.

POST-22500

Incident # 16200686

Time Off/My Profile Screens of Mobility displaying incorrect year when value of YEAR_START_DATE includes 'AFTER'

When the YEAR_START_DATE registry value includes AFTER (for example, 0901,AFTER), the employee balance card in mobility shows the incorrect year. The correct year is shown in the employee balance card in the desktop application.

Outcome

Fixed by getting the date based on the registry.

POST-22983

Incident # 16269649

Clock Processing - Duplicate Clocks in Clock String and WORKBRAIN.UK_CTP_ID_TIME_EMP Unique Constraint when processing huge records

When processing around 4000 records, the Clock Processing task rejects all the records and throws these errors:

  • Duplicate clocks in clock string
  • Unique constraint (WORKBRAIN.UK_CTP_ID_TIME_EMP) violated

This issue occurs when clock data is split into different work days in the WORK_SUMMARY table due to day-cut or other custom rules.

Outcome

Fixed by checking if a clock string has already been processed against the CLOCK_TRAN_PROCESSED table. If the clock string has been processed, then a error message is logged. Other clock data is processed as usual.

POST-23168

Incident # 15750879

UX - Job Scheduler task settings alignment for monthly schedule

When setting up a task to run monthly, the options for selecting the day are indented under the Weekly option. This makes the UI confusing or non-intuitive.

Outcome

Fixed the alignment on both the Scheduling Time and Blackout Period sections.