WFM maintenance 7.0.0.48 resolved issues
Total: 5 issues
POST-22355
Incident # 16151798
WFM feed to datalake contains incorrect values
Decimal values are not displayed in Data Lake for the WBI_KPI_SUMMARY_AGG table. Data retrieved from the database was converting double values to integers.
Outcome
Fixed.
POST-22384
Incident # 16109721
Shift Pattern Not Applying
Incorrect shifts are displayed in the ASV for employees assigned to a shift pattern.
This issue occurs when an employee is assigned to shift pattern shifts for a date range without default records. When a rotation is published for that employee, shift pattern shifts are incorrectly created with timings that do not overlap with the rotation shifts.
Outcome
Fixed. When publishing overlapping shifts for the same employee through a Master Rotation, conflicts are detected even without default records. This prevents the shift pattern shifts from being created.
POST-22500
Incident # 16200686
Time Off/My Profile Screens of Mobility displaying incorrect year when value of YEAR_START_DATE includes 'AFTER'
When the YEAR_START_DATE registry value includes AFTER (for example, 0901,AFTER), the employee balance card in mobility shows the incorrect year. The correct year is shown in the employee balance card in the desktop application.
Outcome
Fixed by getting the date based on the registry.
POST-22983
Incident # 16269649
Clock Processing - Duplicate Clocks in Clock String and WORKBRAIN.UK_CTP_ID_TIME_EMP Unique Constraint when processing huge records
When processing around 4000 records, the Clock Processing task rejects all the records and throws these errors:
- Duplicate clocks in clock string
- Unique constraint (WORKBRAIN.UK_CTP_ID_TIME_EMP) violated
This issue occurs when clock data is split into different work days in the WORK_SUMMARY table due to day-cut or other custom rules.
Outcome
Fixed by checking if a clock string has already been processed against the CLOCK_TRAN_PROCESSED table. If the clock string has been processed, then a error message is logged. Other clock data is processed as usual.
POST-23168
Incident # 15750879
UX - Job Scheduler task settings alignment for monthly schedule
When setting up a task to run monthly, the options for selecting the day are indented under the Weekly option. This makes the UI confusing or non-intuitive.
Outcome
Fixed the alignment on both the Scheduling Time and Blackout Period sections.