WFM maintenance 7.0.0.32 resolved issues
Total: 8 issues
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Incident # 14905978
POST-18659
Unable to see rejected clocks in Timesheet
An error occurs when viewing rejected clocks in the Daily Timesheet. This issue occurs when the clock record contains letters in the CTRJ_TYPE field in the CLOCK_TRAN_REJ_J table.
Outcome
Fixed by casting the CLKTRANTYPE_ID field as varchar.
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Incident # 15026448
POST-18909
Employee name is not displayed on rows when Relief Queue is loaded for both the Team and Employee Name
In Relief Queue, if you load the relief shift details for an Employee or Team, you can see the employee's name for the row. However, if you load both the Employee AND the Team, you do not see the employee's name. Instead it shows VACANT if it is a booked off rotation shift OR ADHOC if its a booked off non-rotation shift.
Outcome
Fixed. Added Employee information for queries with both team and employee specified.
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Incident # 15296375
POST-19382
ASV - Mass Edit for Book off still applies after encountering an error
Issue in ASV is seen while booking off the shifts in which one shift is allowed to book off during blackout calendar day and another is not allowed.
Outcome
Fixed by adding validation phase before actual book off. The current logic remains intact.
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Incident # 15316588
POST-19458
Shifts Over Midnight on Spring DST Calculate Incorrect Meal Duration
In Daylight Savings Time (DST), if the Break start time falls in DST then it is adjusting the start time but the end time is not converting because it does not fall in that same DST time.
Outcome
Fixed. Added the code changes to compare the DST adjusted start time with actual break activity start time and adjust the break end time based on the adjusted DST start time.
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POST-19665
Punch time is off by 1 hour sometimes
Customer reports a large number of employees with incorrect final OFF clockings resulting in overtime and lunch violations.
Outcome
Fixed.
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Incident # 15362130
POST-19683
ETM Clock In/Out Not Matching the Actual Punch Time
Sporadic issue seen when users are clocking in with the ETM. The Clock In/Out time is not matching the time of the ETM clock widget.
Outcome
Fixed.
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Incident # 15391536
POST-19797
Unable to delete LFSO schedules when SO_SCHEDULE_METRICS table has data of that schedule
LFSO schedules cannot be deleted after running the Schedule Effectiveness Summary Report.
Outcome
Fixed by deleting any records in the SO_SCHEDULE_METRICS table that were created by the report for the deleted schedule before deleting the schedule.
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Incident # 15396346
POST-19726
An application error occurs when a supervisor tries to approve a cancellation of an employee's time off request, where the employee has then submitted an overlapping request. For example, canceling a full-day time off and then requesting a partial day on the same day.
Outcome
Fixed by ensuring that the new time off request does not create a cancellation time off request in cases where errors are encountered or the cancellation request is not associated with an approved TOD ID.
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