WFM maintenance 7.0.0.43 resolved issues
Total: 9 issues
POST-17350
Incident # 14664440
Move icon still displays on horizontal scrollbar on Call Log window in Relief Queue
The mouse cursor on the Call Log window in the Relief Queue does not change to a pointer cursor when hovering over the horizontal scrollbar. The cursor remains as a move cursor.
Outcome
Fixed.
POST-19112
Incident # 15230549
Split/Revert Split not working on RCA when clicking on OK too quickly on Split Shift
An error message is incorrectly displayed when a user clicks the Revert Split button in the Relief Calling Area (RCA) when a split shift action is still in the process of being executed.
Outcome
Fixed by ensuring that the OK button is disabled when the split shift action is being executed.
POST-20410
Incident # 15351817
Random Punches are being shifted by 1 hour, DST flag is involved
CMI clocks connected to the clock server have intermittent swipes that are off by an hour between the raw swipe on the clock and the time in the journal regardless of the DST flag.
Outcome
Fixed.
POST-20857
Incident # 14851203, 15414100, 15887126
Very long ASV Load times, even for single day, with customer data
ASV is slow to load even when selecting only one day. The issue occurs when there are multiple rotations with a large number of bulk versions created.
Outcome
Fixed. To improve performance, a new method is used that does not load unnecessary rotation versions.
POST-21497
Incident # 15814102
Self-Scheduling: Unable to pick up to FTE value
A maximum rule is configured for a group that allows employee to pick up to their FTE. For an employee with .9 FTE with weekly FTE hours of 40, is is expected that the employee to be able to pick up 36 hours. However, the system is currently stopping at 24 hours and not allowing the employee to pick up any more hours.
Outcome
Fixed.
POST-21691
Incident # 15842274
Time Off Approval throws Domain Object Error
In the Time Off Approval section, Filter by Team number and check the option 'Home Team Only'. Try to Approve Time Off Request for for an employee and you will receive an error.
Outcome
Fixed. Added the code to perform the validation first.
POST-21786
Incident # 15843665
Backport POST-21397 to 7.0 branch
Majority of timesheet records are having an error related to a missing groovy script rule, while the script exists in the system and when manually recalculating the day on timesheet it goes away. However, at times recalc in the timesheet can result in the same error and the issue occurs at random.
Outcome
Fixed by backporting POST-21397 to 7.0.0.x.
POST-21806
Incident # 15849457
ASV Toolbar Book-Off: Page Execution Error: Empty collection can't be reduced.
When trying to book-off a shift using the Book-Off option in the ASV toolbar, an application error occurs upon submitting: "Empty collection can't be reduced". The issue occurs when there are unpublished shifts.
Outcome
Fixed.
POST-22045
Incident # 16027193
Default Records Being Created within App Server impacting performance
High CPU usage which lead to the customer experiencing slow performance while trying to access and edit Timesheets in preparation for payroll.
It appears this is due to Default Records being created in the App Server, not within the Job Scheduler.
Outcome
Fixed. Added a control field to make CREATE_DEFAULT_RECORDS editable. By default, it is Y for existing customers and N for new installs.