Workforce Performance

Cognos Reverse Proxy

Reverse proxy acts as an internal application gateway that ensures that cookies being passed between servers resolve to the same domain. When the reverse proxy feature is configured and enabled, the Infor application server and the Cognos application no longer need to reside on machines within the same domain. This means that cookie security would no longer be an issue because the two components would communicate through the Web proxy in the Web tier. As a result, users would no longer need to enter a Fully Qualified Domain Name; instead, they would access the application just by entering the hostname (e.g. http://hostname).

Debugging Features

Workforce Performance introduces two new debugging features:

  • When a Workforce Performance report is run, the SQL query statements that are executed by the Cognos ReportNet server can now be logged. The report author can then view the traced statements through the Workbrain application to analyze and repair poorly performing reports. Audit logging must be configured in order for this feature to function.
  • The Cognos Information section of the Workbrain System Information screen (Maintenance > System Administration > Diagnostic Tools > System Information) contains Workforce Performance system-related information, including the following: Cognos Gateway URL, Cognos Datasource Connection String, Cognos Dispatchers, Workforce Performance Version, Build Date, and Build Number.

Enhanced Retail Analytics

Retail reports are now easier, faster and more cost-effective to build, deploy and maintain. Included in the new retail reporting feature are:

  • WBI_Location_Hierarchy schema view, which allows for easy data roll-up across the Location hierarchy.
  • WBRetailDataMart metadata model, which provides retail workforce management key performance indicators (KPIs), allowing report authors to easily drag and drop schedule, work, forecast and historical actual data.

Report Registration Wizard

The Report Registration Wizard guides you through the steps required to add (register) or remove a Cognos report from the application. During the registration process, the Report Registration Wizard validates all of the parameters to ensure all required values have been properly set before submitting.

Workforce Performance Installer

The Workforce Performance (a.k.a., Workbrain Intelligence) Installer performs the Workbrain Intelligence Fixpack upgrade task.

See Fixpack Installer for more information.