Agents
This topic describes the agents provided by WFM for GenAI Assistant.
| Agent | Description |
|---|---|
| WFM_EmployeeDetails | Use this agent to retrieve detailed employee profile information within the Workforce Management application. The agent returns details such as employee ID, first name, last name, hire date, pay group, and base rate. |
| WFM_EmployeesScheduledAfterTermination | Use this agent to retrieve employees who are scheduled to work after their termination date. The results include employee details, termination date, and scheduled shifts. |
| WFM_EmployeeTimeOffBalances | Use this agent to retrieve the time-off balances for a specified employee. The agent returns the available balance, used balance, and future approved balance. |
| WFM_MyDetails | Use this agent to retrieve the current user’s employee profile information, including employee ID, employment details, pay group, and base rate. |
| WFM_MyJobs | Use this agent to retrieve the current user’s job or position assignments within the organization. |
| WFM_MyTeams | Use this agent to retrieve information about the teams that the current user belongs to or manages. |
| WFM_MyTimeOffBalances | Use this agent to retrieve the current user’s time-off balances, including available balance, used balance, and approved future balance. |
| WFM_TeamEmployees | Use this agent to retrieve a list of employees belonging to a specified team. If no team name is provided, the agent returns employees associated with the current user’s team. |