Requirements

This chapter describes the requirements and prerequisites that must be met for successful import of the agents and tools to your tenant.

Required products

You must configure the necessary software for these applications:

  • Infor GenAI
  • Workforce Management

Checklist

Complete this checklist to ensure you can use the GenAI Assistant with WFM.

Complete Task Reference
Ensure WFM is provisioned in the tenant.
Ensure WFM`'s API Suite is available within API Gateway.
Ensure the API flows are uploaded and activated.
Ensure GenAI is provisioned in the tenant.
Ensure that the Tool Chat and Tool Edit feature flags are enabled.
Ensure the required security roles have been granted to users.