Open Shift Manager

Use the Open Shift Manager to review shifts that are posted to the billboard or broadcast. You can review employee bids and assign shifts to employees.
Note: To show shifts correctly in the Open Shift Manager, ensure that these tasks are running in the Job Scheduler:
  • The Billboard Processing task is required for billboard shifts.
  • The Shift Offer Expiry task is required for broadcast shifts.

Access the Open Shift Manager through these portals:

  • Admin Portal
  • Self Service Portal
The Open Shift Manager contains these tabs:
  • Pending Actions
  • Active Posts
  • Open Shifts
  • Completed

Each tab displays shift cards that show shift details and selected shift attributes, such as project, docket, or department. An indicator is also shown when a shift has been edited. By default, the shift attributes are hidden.

See the Infor Workforce Management User and Administration Library (Multi-tenant) and select Administrator > Self Service Portal > Open Shift Manager > Showing shift attributes in the shift cards.

Note: The Open Shift Manager supports both grouped (multi-award) shifts and partial bids and partial claims. On the Pending Actions, Active Posts, and Open Shifts tabs, grouped shifts are displayed together unless only one shift remains, and partial bids or partial claims are clearly indicated. On the Completed tab, assigned grouped shifts are shown as single shifts, with partial assignments tracked individually.
The Open Shift Manager contains these sub-tabs:
  • Claim
  • Bids
  • Shift Details
  • Shift History
  • Post Details
  • Assignee

This table describes the icons in the Open Shift Manager:

Icon Description
Billboard shift Billboard shift
Broadcast shift Broadcast shift