Identification and verification mode for biometric validation

Identification mode

Note: Identification mode on the 9000 Series clock requires L1-14.15 or higher. Contact Infor Support if you need more information on upgrading.

Identification mode for biometric authentication allows employees to clock by only requiring an enrolled fingerprint and not a badge number. Having the option to clock in without a badge can save you the overhead of issuing and having to maintain badges. You can configure readers such that some employees can use biometrics while others can use a badge and PIN or badge only. Identification mode also supports Swipe & Go and directionless swiping.

Verification mode

Verification mode for biometric authentication maintains the legacy implementation of requiring an enrolled fingerprint and a badge number (with optional PIN).

Both Identification and Verification mode can be used with the 9000-Series clocks and applies to all types of supported biometric readers such as Smack Bio, Suprema and Lumidigm. Both modes require that employees enroll a fingerprint on the clock and then use the fingerprint to validate themselves.

Fingerprint enrollment

The number of fingerprints an employee can enroll depends on the clock model, operating system version, and Workforce Management (WFM) version.

Note: For 9000 series clocks:

Two fingerprints per employee is supported when clock OS version is 17.0 or later and the WFM version is 2025.12 or later.
Only one fingerprint is supported when clock OS version is earlier than 17.0 ot the WFM version is earlier than 2025.12.

During fingerprint enrollment, the clock displays the number of fingerprints already enrolled by the employee and the total number of fingerprints the employee is allowed to enroll.

When an employee reaches the maximum number of fingerprints supported by the clock, the access to the fingerprint enrollment screen is not allowed, and the following rejection messages are displayed:

Fingerprint Limit Reached: This message is displayed if more than one fingerprint is supported,
Already enrolled: This message is displayed if only one fingerprint is supported.

Note: If a clock is upgraded from a configuration that supports only one fingerprint to a configuration that supports multiple fingerprints, the next fingerprint enrollment uses the lowest available finger number.

This table outlines the template limits for both modes in the 9000 Series clock:


	Lumidigm biometric reader	Suprema biometric reader
# of templates in Verification Mode	Unlimited	Unlimited
# of templates in Identification Mode	1000	9000

Note: Template limits for the clock do not necessarily equate into the number of supported employees. For example, in Verification mode you can have an unlimited number of templates but there is a limit to the number of employees that you can have on the clock. You can have 10,000 employees on the 9000 Series clock, but as long as only 9000 are biometric and using Identification mode (maximum supported value for Suprema biometric reader) and the other 1000 employees are not, the clock will support this.