Using the Administration Console

The Administration Console or Admin Console is an administrative desktop utility that you use to configure and troubleshoot clocks that integrate with Infor Workforce Management (WFM). You install and run the Admin Console on a Windows or Linux workstation, then connect to a clock over the network. For example, \<Clock IP address>:1500 to view status, review configuration, collect diagnostic information, and apply configuration changes.

In general, administrators use the Admin Console for two primary purposes:

  • Troubleshooting: Access clock diagnostics (for example, journal history, logs, or worker thread status) to investigate communication issues, data download problems, transaction export failures, and performance concerns.
  • Clock configuration: Review and update clock settings (for example, connection parameters, feature options, validation behavior, and security-related settings), and then push updates to the clock.

Integration context

The Admin Console supports administration of the clock-side configuration for the clock-to-WFM integration:

  • Clocks communicate with WFM to send transactions, such as swipes and depending on your deployment, retrieve configuration and master data. For example, employees, labor metrics, and schedules.
  • The Admin Console does not connect to WFM directly. Instead, it connects to an individual clock so you can verify that the clock is configured to reach WFM. For example, endpoint/URL, reader name, credentials, connection mode, SSL options, and troubleshoot issues that prevent the clock from exchanging data with WFM.

Because the Admin Console can modify clock configuration and initiate administrative actions such as reload operations or database maintenance tasks you should treat it as a privileged administrative tool. Use caution when making changes in production environments and ensure that any configuration changes align with your organization’s standards and change control processes.

Administrative uses and outcomes

You use the Admin Console to perform a range of operational and maintenance activities. Typical uses include connecting to a clock to validate network reachability and confirm configuration values, reviewing operational status to verify that transactions are being recorded and integration services are running, and gathering diagnostic evidence such as logs, journal entries, and thread status to support root-cause analysis and escalation.

You also use the Admin Console to apply configuration changes and then select Update Server to write those changes to the clock. In addition, the Admin Console provides administrative and maintenance functions, such as purging the clock database when repointing a clock to a new environment or removing PII in accordance with your organization’s data retention and privacy policies.

Security and access notes

You must have the clock’s Admin Console credentials to connect. Access to the Admin Console should be restricted to authorized administrators and managed according to your organization’s security policies. To avoid conflicts and inconsistent results, maintain only one Admin Console session per clock at a time. If SSL is enabled for Admin Console connectivity, use a secured connection and ensure that certificates and keystores are managed according to your organization’s security and certificate management practices.