Accessing the Workload page

To access the Workload tab, you must have the required user role permission to view forecasting and workload data. Verify that an existing forecast is generated or open in the system.
  1. Select Maintenance > System Administration > Forecasting > Forecast.
  2. Select a forecast from the list, or create a new forecast.
  3. Open the forecast detail view.
  4. Select the Workload tab.
    Workload values are shown in 15‑minute intervals. Each row represents a team’s workload for the selected date range, helping to visualize staffing demand distribution over time.