Adding a driver to a headcount work requirement

  1. In the Staffing Requirement page, select the edit icon of a staffing record.
  2. Select a headcount work requirement record.
  3. Select a driver from the Driver list. You can select multiple drivers to link to the workload requirement.
  4. Specify a description in the Description field.
  5. Click Add Detail.
  6. Specify this information. All fields are required.
    Day Part
    Select a day part.
    Note: Select either a Day Part or specify a Start time and End Time. You cannot specify both together.
    Start Time
    Specify the start time for the work requirements.
    End Time
    Specify the end time for the work requirements.
    From volume
    Specify the lower bound of the forecasting driver value range for which the workload mapping applies.
    To volume
    Specify the upper bound of the forecasting driver value range for which the workload mapping applies.
    Headcount
    Specify the number of staff required for the specified driver value range.
    Note: You can add multiple records to a driver to define a workload for different time and value ranges.
  7. Click Save.