Time zones in Shift Billboard
You can use the server time zone in Shift Billboard for manager actions and job scheduler tasks. Managers cannot post unassigned shifts to the billboard if the shift start time has passed in the server time zone. You can use the Reject Expired Posting task to determine if shift posts have expired based on the server time zone.
You can use the employee time zone in Shift Billboard for most processes. If an employee time zone is not configured, the server time zone is used by default.
The employee time zone is used in these processes:
- Bidding End and Review End: These times are converted to the server time zone when sending a shift to the Shift Billboard for bidding.
- Open Shift Manager: The dates, times, and loading shifts displayed in the Open Shift Manager.
- Published Shifts: Shifts sent to the Shift Billboard using the publishing task.
Note: To view the correct shifts, ensure that the browser and employee time zones are the same.
You can configure the Shift Billboard actions initiated by employees to use these time zones:
- ETM_CLOCK_FACTOR_TIME_ZONE = false: Use the server time zone to calculate if shifts posted by employees are within the posting window. Additionally, shifts are not available to claim if the shift start time has passed in the server time zone.
- ETM_CLOCK_FACTOR_TIME_ZONE = employee_udf: Use the posting employee's time zone to determine if shifts are within the posting window. Additionally, shifts are not available to claim if the shift start time has passed in the claiming employee's time zone. This configuration affects users who use the Shift Billboard using ETM, mobility, and Self Service Portal.