Coverage Panel

You can use the Coverage Panel to visually compare scheduled shifts against required shifts. Each column in the panel aligns with the same day shown directly above it in the Schedule screen. By default, the panel is collapsed and shows overall results for the loaded schedule, based on your current configuration settings.

You can customize how coverage values are grouped using the Coverage View Options. The grouping levels include:
  • Primary Group
  • Secondary Group
  • Tertiary Group
You can narrow down each level using these grouping options:
  • Team
  • Job
  • Day Part (Available only in Secondary and Tertiary Groupings)
  • Interval
  • Area
  • Shift
  • Activity

You can configure groupings to match your scheduling requirements. Each grouping level must contain unique values. For example, if the Primary Group is set to Team and the Secondary Group is set to Shift, the panel displays coverage grouped first by team, then by shift.

You can also select to view shifts without team separation by setting Primary Group to Shift and leaving Secondary Group to None, this aggregates all teams into a single group.

You can configure up to 100 different grouping combinations. However, some combinations are invalid. For example, using the same value for multiple grouping levels, or setting the Secondary Group to None and the Tertiary Group is not None.

See Invalid grouping combinations in Coverage Panel.

Coverage rows

Coverage rows follow specific sorting rules to maintain clarity and consistency:
  • Teams, Jobs, and Activities are sorted alphabetically.
  • Areas follow a custom sort order, then alphabetically.
  • Shifts and Day Parts are sorted by each team’s start time. If not set, the default registry time or midnight is used.
  • Intervals are always sorted by their configured start time, defaulting to midnight if unspecified. Interval sorting is independent of team or registry settings.

Interval grouping

When Interval is selected as a grouping level, the Coverage Panel displays coverage based on defined time segments within the day. Available interval durations include:
  • 1 hour
  • 2 hours
  • 3 hours
  • 4 hours
  • 6 hours
  • 8 hours
  • 12 hours

You can also enable the Set a specified time or range check box to define a specific Start Time and End Time for intervals. This ensures intervals begin counting only during the specified timeframe. For example, if the start time is set to 7:00 AM, coverage intervals begin at 7:00 AM. If no end time is set, the final interval spans until midnight or the next day.

Note: If a shift overlaps an interval by at least one minute, it is counted as one person for the full interval. You can select Shift Count (decimal) in Display Data By for more precision. This calculates partial overlap as a fraction of the interval duration.

Display Data By

You can refine coverage calculations using these two filters:
  • Status: With this filter, you can select to include All, Assigned, or Unassigned shifts in the calculation.
  • Data: With this filter, you can select how shift data is calculation. These are the available options:
    • Shift Count – counts the number of shifts.
    • Shift Hours – shows total scheduled hours.
    • Shift Count (decimal) – displays the overlapping fraction of a shift within a time interval or day part.
      Note: This option is only available if Interval or Day Part is used as a grouping.

When a shift includes multiple jobs, areas, or activities, each segment is counted individually in Display By calculations. However, if segments share the same value and Display By is set to Shift Count, they are counted only once. This ensures accurate representation of overlapping responsibilities without inflating shift counts.

You can save the current configuration of the Coverage Panel, including the grouping, intervals, and display options, as a Preset for reuse.