Editing non-MVS shifts in ASV

  1. In WFM, select Scheduling > Multi-view Scheduler > Enhanced Schedule View > Advanced Scheduled View.
  2. Click View Schedule.
  3. In Details Edit mode, click on a shift to view and edit shift details.
  4. Update the fields to edit the shift.
  5. Click Save or any action button.
    Clicking Save or any action button in the inline details section, except Delete and Add Shift, in ASV initiates an MVS conversion. This process silently converts a non-MVS shift into an MVS shift, allowing you to perform MVS shift actions. After conversion, all shift edits are recorded in Shift History, similar to MVS shifts.

    In Mass Edit mode, you can only edit shifts converted from non-MVS to MVS. Non-MVS shifts are displayed in square brackets, which are removed after conversion.