No display on clock. |
- Check the power cord.
- Press the battery button on the clock. The date and time should appear.
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Clock not connecting to clock server. |
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Clock not reading badges. |
- Make sure the barcode is not damaged or faded.
- Make sure the card is swiped correctly with the barcode facing down and to the right.
- Try cleaning the reader head with a cotton swab and 95% isopropyl alcohol.
- Use a can of compressed air to remove dust and dirt from the reader slot.
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Buttons not working. |
- Press escape twice and try again.
- Inspect the buttons for possible damage. Do no use a pen—it can permanently damage the buttons.
- Press harder on the keypad to ensure a confirmation beep is heard for each key press.
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