1. Library
  2. Administrator
  3. Application Configuration
  4. Application Configuration
  5. Authentication

Configuring the WFM SAML Adapter

The purpose of this section is to outline the design and identify the configuration parameters on a Workforce Management (WFM) instance that uses the WFM SAML adapter.

IdP initiated Single Sign-On (SSO) and Service Provider (SP) initiated SSO are available. For more information on these configurations, see:
  • WFM and Identity Provider (IdP) initiated Single Sign-On (SSO)
  • WFM and Service Provider (SP) initiated Single Sign-On (SSO)