Error Log Management

The Error Log Management page lets you track and review detailed information for error messages that are received in the application.

When you perform a task and an error occurs, an error message is displayed. The message displays a brief technical description of the error and prompts the user to contact the system administrator for further clarification and assistance.

The Error Log Management page provides this information:

Ticket #: The application assigned tracking number that is associated with an application event.
User: User ID of user that encountered the error message.
Date: The date when the error message occurred (DD/MM/YYY).
URL: The path to the file where the error message page is used to display to the user.
Message: The error message that is received by the user.

Note: These fields can be clicked to display the information in ascending or descending order. By default, the information is displayed in ascending order of ticket numbers.