Business Example 3 - Award Premium Rule
This example covers these business needs:
- On-call employees are paid premiums whenever they respond to a call. They are paid a 15 minute premium for every call they respond to.
- Premiums are paid against the ONCALL job and SERVICE department.
Configuration
Condition: Always True
Rule parameters:
| Parameter | Value |
|---|---|
| Time Code | PRM |
| Hour Type | REG |
| Generate premium minutes from | CALL selected in the Work Detail UDF option |
| UDF/Employee Value Multiplier | 15 |
Additional configuration:
On the Daily Timesheet, one of the UDF fields has been labelled 'CALL' and configured to accept numbers. Employee's record the number of times they responded to calls, in this field.
Results
In this example result, the employee works their regular 8-hour day from 9:00 to 17:00, with an hour lunch. In the evening, the employee responds to 5 calls and spends an additional 2 hours working to resolve the calls. The employee records 5 in the CALL field.
Since the rule’s condition always evaluates to true, the rule fires everyday. However, the rule only pays premiums to employees who have recorded a value in the CALL field. On this day, the employee has recorded 5 calls in the CALL field and the rule pays a premium. Since the UDF/Employee Value Multiplier parameter’s value is 15, the rule pays the employee a 75 minute premium (the CALL field’s value of 5 multiplied by 15).
The premium is paid against the ONCALL job and the SERVICE department.