Composing mail messages using the Address Book page

You can use the Address Book page to access active application users to whom you can send messages.

Using the Address Book, you can access all application users, who are added to the contact list automatically when they are added to the application. Users of the application can be grouped into teams or distribution lists as defined by the system administrator. You can only view teams and distribution lists that you are authorized to access.

You can also save custom distribution lists, which only you can view, edit, and delete.

When you select a team, a list, or a custom list for a message, Workmail sends your message to every member that is associated with that team or list. You can only send messages to those teams and distribution lists to which you have been granted security access. See System security.

To compose mail messages using the Address Book page:

  1. Click the Messages icon.
  2. Click Address Book.
  3. Select one of these actions:
    • Click Contacts to send a message to an individual user.
    • Click Teams to send a message to all the members of a team.
    • Click Lists to send a message to all members of a distribution list.
    • Click Custom Lists to send a message to all the members in a custom list.
  4. Click the hyperlinked name of the user, or list of users, to whom you want to send the message.
  5. Optionally, select secondary recipients to whom you want to send a copy of the message from the Cc lookup.
  6. Optionally, select secondary recipients, where the user will be hidden from the other users that are selected to receive the message, from the Bcc lookup.
  7. Specify the message purpose in the Subject field.
  8. Specify the message in the text box.
  9. Do one of these actions:
    • Click Send to send your message.
    • Click Cancel to cancel the message without sending the message.
    • Click Save Draft to save a draft of the message you are composing.