RCA employee sort order callout

The RCA employee sort order callout allows customers to implement custom logic for sorting employees in the Relief Calling Area (RCA). This can be useful when employees must be contacted for open relief shifts in a specific order to satisfy company policy or collective bargaining agreements. Customers implementing this callout create an implementation for RcaEmployeeSortCalloutService to define the logic for custom sort orders. The bean ID for this custom service implementation is specified in the RCA_SORT_SVC registry parameter.

See "RCA employee sort order callout" in the Infor Workforce Management MVS Implementation Guide.