Shift Billboard overview

Use the Shift Billboard module to post available shifts so they can be claimed by employees who want to work them. Managers can reduce understaffing by posting open shifts. Employees can increase control of their own schedules by posting shifts to the billboard and claiming shifts posted by others.

Managers can post unassigned shifts from scheduling screens in the WFM desktop application. Employees can post their own assigned shifts from a computer, smartphone, or tablet using the Self Service Portal or Mobility.

Employees can also claim posted shifts in the Self Service Portal or Mobility, or in ETM.

The configuration of the Shift Billboard controls who can post shifts, who can claim posted shifts, and when shifts can be posted. Custom workflows can be configured to determine which validations or approvals are required to complete billboard transactions and ensure schedules remain compliant with relevant labor regulations and company policies.

The Shift Billboard can be used with either the Multiview Scheduler (MVS) or the Labor Forecasting and Schedule Optimization (LFSO) module. Most features of the Shift Billboard are relevant when using any of the supported scheduling modules, but some features are specific to only one module. This guide indicates when an option is specific to either MVS or LFSO so that these options can be ignored by users of the other module.