Editing non-MVS shifts in ASV

  1. In WFM, select Scheduling > Multi-view Scheduler > Enhanced Schedule View > Advanced Scheduled View.
  2. Click View Schedule.
  3. In Details Edit mode, click on a shift to view and edit shift details.
  4. Update the fields to edit the shift.
  5. Click Save.
    Clicking Save for the first time in AVS converts the non-MVS shift to an MVS shift. This is a silent conversion that allows you to proceed with MVS shift actions. Upon conversion, shift edits are tracked in Shift History similar to MVS shifts.
    Within Mass Edit mode, you can only edit shifts that were converted from non-MVS to MVS. Non-MVS shifts are enclosed in square brackets. After conversion, the square brackets are removed.