Creating a group of multiple shifts and canceling one or more shifts for Vocantas

You can create and cancel one or several shifts that are grouped according to the same team, job, label, time, column row, number of shift hours, and whether the shift is published, unpublished, or unassigned. You can also cancel a shift with multiple employees, multiple employees with multiple shifts, and multiple shifts with one employee.

Creating a group of multiple shifts and canceling one or more shifts on ASV

  1. Go to Advanced Schedule View > Schedule Selection.
    1. Specify this information:
      Unit
      Specify the name of the unit
      Schedule Period
      Select a schedule period in the future.
    2. Click Load
    3. Select one shift and click the Edit Mode icon.
    4. Select Mass Edit.
    5. Select multiple shifts to broadcast them together and click the Edit icon.
    6. Select Broadcast Shift.
    7. In the window, click Load and select three or more employees.
  2. Click Broadcast Shift.
  3. Specify this information:
    Auto-approve Compliance Warnings
    Select the check box.
    Offer Window (min)
    Specify the number of minutes.
  4. Click Offer to send a request to Vocantas to create a new callout.

    A phone icon indicates that the shift is a broadcast shift processed through Vocantas.

  5. To cancel one of the shifts from the group, select a shift and click the Edit Mode icon.
  6. Click Cancel Broadcast Shift.

Creating a group of multiple shifts and canceling one or more shifts on Relief Management

  1. Go to Scheduling > Multiview Scheduler > Relief Management > Relief Queue.
    1. Specify or select the Team from the list.
    2. Click Go.
    3. Select one or more shifts.
  2. Click Broadcast Shift.
  3. Specify this information:
    Auto-approve Compliance Warnings
    Select the check box.
    Offer Window (min)
    Specify the number of minutes.
  4. Click Offer to send a request to Vocantas to create a new callout.

    A phone icon indicates that the shift is a broadcast shift processed through Vocantas.

  5. To cancel one of the shifts from the group, go to the Relief Management screen and select one or more broadcasted shifts from the group.
  6. Click Cancel Broadcast Shift.

Canceling a broadcasted shift either on ASV or Relief Management decreases the Award Limit in Vocantas by the number of available shifts under that callout. For example, if the initial Award Limit displayed in Vocantas is 3, canceling one shift from the group will change the Award Limit to 2. If you cancel two shifts and one is awarded, the broadcast callout will be closed since all the broadcasted shifts are accounted for.