Undoing a shift swap

You can undo a full or partial shift between two employees using the Revert Swap feature.

Use the Revert Swap feature under these conditions:

  • Shifts must have been swapped in ASV or Central Staffing. Shift swaps performed by employees in ETM or mobility cannot be reverted using this feature.
  • The two employees that swapped shifts must be still working the same swapped shifts.
  • The swapped shifts cannot be booked off or swapped again with another employee.
  • The swapped shifts cannot be locked. Shifts may be locked because of a pending shift swap request or time off request approval.
  • The swapped shifts must be in the user's team security access.
  • The shifts must meet the normal checks for schedule compliance and shift overlap validation.
  • Shift history reflects a partial swap the same way as a full shift swap with the exception that the times of swap are included.
Note: When reverting a swap, the edits made to the swapped shifts are discarded. The swap is undone with the shifts going back to their original states.
  1. Display the ASV view in which you want to undo a shift swap. See Displaying schedules with ASV.
  2. Click the Edit Mode icon in the upper right corner of the window.
  3. Select Details Edit.
  4. Select the swapped shift that you want to undo. The edit mode panel is displayed below the shift.
  5. Click Revert Swap.
  6. Click Submit to confirm that you want to undo this swap.
    If the result of reverting a shift swap (which restores the original shifts) would cause a partial overlap with another shift of the same employee, you will receive a warning message indicating the impacted shift(s). The warning message visually presents the shift overlap situation, as well as the resulting schedule if the overlap is managed. If you proceed with the revert transaction, then the impacted shift(s) will be shortened to accommodate the transaction as shown in the warning, resulting in consecutive shifts.
    Note: If the overlap completely covers an impacted shift, then the revert swap is not permitted and an error message is displayed. Similarly, the revert swap is not permitted if the overlap includes booked off time with another shift.
The Revert Swap window is closed and the ASV view is displayed with the shifts in their original state.