Validate IMS access for the ION API Consumer

Validate IMS (API Suite) to provide Edit access to the ION API Consumer. This access is required for the IMS endpoint to work correctly.

  1. Log in as the Workforce Management Administrator.
  2. Navigate to Maintenance > Security > API Security > API Suites.
  3. Click Edit next to IMS.
  4. Under API Suite Consumers, verify the permissions for the IMS Consumer. If required, select EDIT from the Permissions drop-down field.
  5. Add a row to the API Suite Consumers and specify this information:
    API Consumer ID
    Select ION API from the drop-down field.
    Permissions
    Select EDIT from the drop-down field.
  6. Click Save.