Setting up the WFM suite
To set up the WFM Suite for the ION API integration, you must have access to these log-in credentials:
- Infor System Administrator or a user with the ION API Administrator role
- WFM System Administrator
Note: For Single-tenant installations, you can perform these procedures on
your own or work with the Infor Cloud Ops team.
This table provides an overview of what log-in credentials are required for each application and procedure.
| Procedure | Application | Log-in credentials |
|---|---|---|
| Set the ALLOW_API_DOCUMENTATION parameter | Workforce Management | Infor System Administrator |
| Modify access for the ION API Consumer | Workforce Management | Infor System Administrator |
| Locate the Access Key and Secret Key | Workforce Management | Infor System Administrator |
| Set up the WFM Suite | Infor OS - API Gateway | Infor System Administrator or a user with the ION API Administrator role. |
| Enabling Scopes | Infor OS - API Gateway | Infor System Administrator or a user with the ION API Administrator role. |
| Creating a user for the external integration (Optional) | Infor OS - Security | Infor System Administrator or a user with the ION API Administrator role. |
| Handling employee for the designated ION API user | Workforce Management | WFM System Administrator |
| Creating an authorized app in ION API Gateway | Infor OS - API Gateway | Infor System Administrator or a user with the ION API Administrator role. |
Note: Additionally, each procedure lists the required log-in credentials.