Viewing Workmail messages

The number that is next to the Messages icon indicates the total number of unread messages in the Workmail Inbox.

You can use Workmail to view two types of messages:

• Mail messages: Incoming messages and reports.
• Form or Interaction messages: Electronic form requests that are submitted by an employee and routed to you by the application.

You can view messages from either the Inbox or the Folders page.