Broadcasting shifts to mobile devices

You can use Mobile Shift Offer to broadcast open shifts to employees by text message, phone call, or email. Employees are sent a message when a shift is offered, and they can respond to the message to claim the shift. Shifts can be broadcast from these screens:

Advanced Scheduling View
Central Staffing
Relief Queue
Relief Calling Area

When the shift is broadcast, the shift is locked for the duration of the broadcast. When the shift is locked, MVS cannot offer the shift to employees not included in the broadcast. After the broadcast offer expires, you can assign or offer the shift to employees using other methods. MVS logs all broadcast shifts and their details.

Mobile Shift Offer requires a third-party service provider. The Mobile Shift Offer menu options described in this section are hidden by default. System administrators can expose them by configuring security permissions in Config mode.

For details on setting up Mobile Shift Offer, see the Infor Workforce Management Mobile Shift Offer Implementation Guide.

Note: The Mobile Shift Offer feature is not available in Infor Government Solutions (IGS).