Editing non-MVS shifts in Central Staffing

  1. In WFM, select Scheduling > Multi-view Scheduler > Central Staffing > Central Staffing.
  2. Select a non-MVS shift and right-click.
    Non-MVS shifts are enclosed in square brackets.
  3. Select Edit Shift.
  4. Update the fields to edit the employee's shift.
  5. Click Save.