Resolving schedule conflicts

The Manage Publish Conflicts pop-up is displayed when processing an MR or OTS if conflicts are found between the existing schedules for the assigned employees and scheduled shifts in the MR or OTS. The pop-up displays the details of the existing shift or leave and the MR/OTS shift, which is called the schedule shift. Use these steps to resolve the conflicts before processing the schedule, or click Close to cancel processing and continue editing the MR or OTS.

  1. For each schedule conflict, specify one of these options:
    Unassign
    Unassigns the existing shift from the employee and sends it to the relief queue. This option is only available if the existing shift was created in MVS.
    Queue
    Unassigns the MR/OTS shift from the employee and sends it to the relief queue.
    Note: This is the only option to resolve conflicts with shifts that were not created in MVS or non-recallable leaves.
    Book Off
    If the conflict is with a recallable approved leave that was created in the Time Off Planner, you can use this option to book off the MR/OTS shift. To use this option, you must specify a leave code for the book off transaction. If the leave code consumes a balance, the employee must have sufficient balance to cover the shifts.
  2. Click Submit.
The schedule is processed and relief shifts are generated for the specified shifts.