Enabling Split Shift and Merge Shift on the ASV screen

Two buttons that are not enabled by default must be available for split and merge actions.

This topic describes how to enable the buttons from Element Security on the ASV Enhanced View screen. They can also be enabled from the Enhanced View Maintenance form.
Note: The Merge Shift button displays only for schedules which contain a split shift.
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  1. From the main menu of WFM, navigate to Scheduling > Multi-view Scheduler > Enhanced Schedule View > Advanced Schedule View.
  2. Enable Config Mode by clicking the gear shift icon on the top-right of the screen.
  3. Select the icon to the right of the Split Shift button on the bottom of the screen.
  4. On the Element Security dialog box for ASV_SPLIT_SHIFT, change the Permissions Flag to Act for all roles that should be allowed to use the button, for example, System Administrators and Supervisors. Click Save when you are finished.
  5. Select the icon to the right of the Merge Shift button on the bottom of the screen.
  6. On the Element Security dialog box for ASV_MERGE_SHIFT, change the Permissions Flag to Act for all roles that should be allowed to use the button, for example, System Administrators and Supervisors. Click Save when you are finished
  7. Clear cache. This ensures that the buttons display on the screen. One way to do this is to navigate to Job Scheduler > Console Mode. From the Unload Cache page, select All.