Rejection reasons in Relief Calling Area
For each group of shifts rejected by an employee, a reason must be specified for the rejection. There are multiple mechanisms in the Relief Calling Area to reject offered shifts:
- Rejection quick link
- Availability rejection quick link
- Compliance rejection quick link
- Rejection in Employee Call Pop-up
The three rejection quick links in the employee pool header default to a rejection reason that is configurable under .
This table shows the default reasons configured for each of the quick links:
| Quick Link | Reason |
|---|---|
| Rejection quick link | "0 None" |
| Availability rejection quick link | "2 Availability" |
| Compliance rejection quick link | "3 Schedule Compliance Violations" |
Additional reasons can be configured using this maintenance form. Only one of the reasons should be flagged for each of “Reason for Refuse QL”, “Reason for SC QL”, and “Reason for Availability QL”.
In the Employee Call Pop-up, the same list of reasons configured in the Reason maintenance form is available. Users must specify a reason for each of the shifts being rejected.
