Workload creation and management

Workload Generation converts the forecasted volumes into the number of hours that are required for staffing. The staff requirements that are set up in the location configuration are used to convert the forecasted volumes into workload. This process happens automatically as part of the schedule generation process.

However, sometimes you may want to create and manage the workload outside the schedule generation process. There are two outside processes:

• Generate Workload
• Workload by Day Part page