Using time approval

Employees can approve the time that they have worked in the clock before the time is sent to the timesheet in WFM. This feature can be configured for either daily or weekly approvals.

When an employee rejects their time worked, a supervisor can be notified through an alert. The supervisor can then take corrective action. The time approval status is also visible on the Daily Timesheet and in the Time Approval State Report.

When an employee is presented with time approval records, they have these options:

• Approve

  The employee approves worked time. The approved time is then sent to the time sheet in the WFM application. If additional records exist then the employee is presented with the next record. Otherwise the Time Approval Complete message is displayed.

• Reject

  The employee rejects the hours worked because the hours displayed do not reflect the hours worked. If additional records exist then the employee is presented with the next record. Otherwise the Time Approval Complete message is displayed.

• Skip

  The employee defers the decision to attest to the hours shown. If additional records exist then the employee is presented with the next record. Otherwise the Time Approval Complete message is displayed. Skipped records are presented to the employee every time the time approval process is initiated. The skipped records are presented until the records are approved or rejected.

• Skip All

  Skip all time approval records that are presented.

The time approval feature is not enabled by default and must be configured. First you must enable time approval in the WFM application.

See Enabling time approval in WFM.

You must also configure the Time Approval Records task.

See Scheduling the Time Approval Records Task.