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Infor Workforce Management 9000 Series Clock Administration Guide
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About this guide
Related documents
Infor Government Solutions (IGS)
9000 Series clock overview
Clock details
Clock system information and configuration
Accessing clock information
Accessing network information
Modifying the clock system configuration
Configuring a static IP address
Enabling DHCP
Purging the clock database
Configuring the clock
Connecting to WFM
Web services for clocks
Web services configuration
Restful API for clocks
WFM Clocks API
Adding an authorized app
Downloading the credentials for your authorized app
Settings
Clock setup in WFM
Clock readers and reader configurations
Adding clock reader servers
Adding reader groups
Adding clock readers
Viewing clock information
Assigning employees to reader groups
Setting up employee badge numbers
Creating employee badge numbers
Using reader configurations
Creating a reader configuration
Viewing or updating an existing reader configuration
Viewing configuration property definitions
Customizing messages
Modifying the displayed messages
Function key label configuration
Prompt configuration
Configuring a prompt for labor metrics
Predefining keys for a labor metric code
Configuring custom prompts
Simple custom prompts
Configuring a simple custom prompt
Configuring an advanced custom prompt
Available attributes for custom prompts
Prompting for meal confirmation when employees clock out
Enabling meal confirmation for your employees
Meal confirmation prompt configuration for the clock
Modifying the displayed date and time on the clock
Audio cue configuration
Clock volume configuration
Configuring swipe methods
Configuring swipe and go
Clocking IN/OUT in directionless mode
Clocking IN/OUT in swipe and go mode
Swipe types for swipe and go
Configuring swipe actions
Swipe sharing across clocks
Swipe sharing guidelines
Swipe sharing and offline clocks
Swipe sharing and network latency
Adding, removing, and disabling clock configurations
Adding or enabling a previously disabled clock configuration
Disabling a clock configuration
Deleting a clock configuration
Updating the reader name for your clock
Software tools for clock configuration
Using the Administration Console
Before installing the Administration Console
Installing the Administration Console
Using the Administration Console to connect to your clock
Using the Admin Console to purge the clock database
Using PuTTY
Using WinSCP
Clock monitoring and diagnostics
Checking the last poll date
Using the Admin Console Journal tab
Using the Admin Console Debug tab
Using the watchdog application to monitor the clock application process
Using the inactive clocks alert
Enabling an inactive clocks alert
Configuring the Alert - Inactive Clocks Task Schedule
Viewing the online/offline indicator icon
Clock security
Changing the root password
Creating a shadow file
Copying the shadow file to clocks
Supported authentication methods for the clock user
Configuring an SSL connection for Admin Console
Creating a keystore and import certificate for the Admin Console
Enabling SSL on the clock
Changing the Admin Console user ID, password, and session timeout for the clock
Clock employee administration
Looking up badge numbers
Reassigning badge numbers
Moving employees between reader groups
Removing employees from the clock
PIN validation
Using time approval
Enabling time approval in WFM
Scheduling the Time Approval Records Task
Additional configuration for time approval
Biometric validation
Configuring biometric validation
Identification mode for biometric validation
Entering placeholder badges for employees using Identification mode
Enabling identification mode in WFM version 6.4.x+ and clock version 7.0.x+
Suprema Biometric reader support
Biometric sensitivity
Biometric best practices for enrollment and verification
Lumidigm biometric reader support
Viewing schedules
Viewing schedules on the clock
Schedule validation
Additional properties for schedule validation
Viewing swipes
Viewing swipes on the clock
Inactive employees and clock functions
Localizing your clock
Customizing labels, text, and validation messages
Configuring clock language localization
Supported languages for the clock
Additional configuration options
Using the Simple Badge Parser
Using the Right Badge Parser
Enhanced badge parsing
Upgrading from SimpleBadgeParser
Upgrading from RightBadgeParser
Converting hexadecimal numbers on employee badges to decimal
Additional data entry options
Wi-Fi support
Enabling Wi-Fi support
GPRS (General Packet Radio Service) support
Enabling GPRS support
Additional information for GPRS support and configuration
Updating clocks
Determining target clocks for software or configuration updates
Software updates for the clock
Applying clock software updates
Updating all clocks
Updating the clock operating system
Configuration updates for the clock
Clock configuration updates
Applying clock configuration updates
Best practices for clock configuration updates
Troubleshooting
Troubleshooting general clock issues
Troubleshooting biometric issues
Biometric error messages
Troubleshooting with clock error log messages
Viewing the clock log
Modifying log file settings using Admin Console
Updating your SLF4J using logback logging configuration
Clock shortcuts on the keypad
Troubleshooting time synchronization
Verifying the configuration for time synchronization
Supported swipe types
Clock device care and cleaning procedures
General care
Cleaning procedures
9000 series clock specifications
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