Configuring the clock
Clock configuration settings can be stored in different locations depending on
which version of Workforce Management you are using and which version of the clock
you are using.
Configuration settings can be found in these locations:
- Clock readers and reader groups in Workforce Management.
See Clock setup in WFM.
- Reader configurations in Workforce Management.
If both your WFM application and your clocks are on the April 2024 version or after, and your clocks are connected to WFM in Restful API mode, then you can use reader configurations to manage most configuration settings.
- Configuration files in the
clock's conf directory.
If you are not using reader configurations, most of the equivalent properties are found in settings.conf in the conf directory.
If you are using reader configurations, some of the settings settings.conf are still used, as well as other configuration files such as clock.properties and clock.xml.