Prompting for meal confirmation when employees clock out

You can configure your clock to prompt employees to confirm that they took their scheduled meal break at the end of their shift. If meal confirmation is enabled, a prompt will be presented to eligible employees during a Clock Out only.

Note: Other clock transaction types such as Clock In, Time Code, Job, Department, Project and Docket do not trigger the meal confirmation prompt. Since WFM does not know if a directionless clock is a Clock In or Clock Out punch until it is processed, directionless clocking is not supported.

When a Clock Out is recorded by an employee prompted to confirm their meal, the clock includes an extra MEAL token indicating the employee's response to the prompt. The Meal Confirmation Pay Rule checks for the presence of the MEAL token. When an employee indicates that they did not take their scheduled meal breaks, the rule can be configured to remove the meal breaks by updating the relevant work details. For more information on how to configure the Meal Confirmation Pay Rule, see "Meal Confirmation Pay Rule" in the Infor Workforce Management Time and Attendance Implementation and Administration Guide.

Individual meals or breaks within a single, unbroken shift is not supported. For example, an employee working a 16-hour shift who only clocks ON and OFF once, cannot indicate that they missed some of their meals or breaks. They can only confirm, at the end of their shift, whether they took ALL of their expected meals and breaks. Confirmation of multiple breaks is supported in the case of multiple Clock Out punches within a shift or multiple shifts separated by a GAP (or similar) time code.

An out-of-the-box configuration is provided for meal confirmation in the clock. The configuration can also be modified to suit your business requirements.

See Available attributes for custom prompts.