Clock setup in WFM
To set up your clocks you must configure these items in Workforce Management:
- One clock reader server type and clock reader server for one or more clocks.
- At least one reader group for a group of clocks. Reader groups link the clocks in a similar physical location to all of the employees who use the clocks. A typical site has several reader groups for security and performance considerations.
- One clock reader for every installed clock.
Note: If you are using reader configurations for your clocks, and both
your WFM application and your clocks are on the November 2024 version or after, then some of
the properties that were previously defined in individual clock readers are defined in reader
configurations instead.