Auto-Assignment timeout setting

The performance of Auto-Assignment is influenced by the timeout settings configured for database queries, job scheduler tasks, and the Auto-Assignment process itself. A timeout refers to the maximum time allowed for the Auto-Assignment engine to solve the scheduling problem and generate an optimized schedule. Adjusting these settings can significantly affect the scheduling outcomes.

For example, you can increase the Auto-Assignment timeout to give the optimization engine more time to search for the best possible schedule. This might improve the schedule’s quality or coverage, but the benefits are minimal and may cause delays. On the other hand, shorter timeouts are suitable for simpler schedules with lower staffing requirements, helping to reduce processing delays.

By default, the Auto-Assignment timeout is set to 3 minutes, but you can configure it for up to 10 minutes. When the timeout threshold approaches, users receive warning messages through work mail, alerting them to potential delays or interruptions in scheduling tasks. Configuring the timeout settings correctly is important, as incorrect configurations may cause the Auto-Assignment process to fail.

For more details, see the Infor WFM Registry Parameter Reference Guide.