Team Hierarchy must match

This message appears when you have tried to add or edit a location where the location hierarchy (tree) and the team hierarchy (tree) are not identical.

We recommend that you use the best practice of maintaining a location hierarchy and a team hierarchy that are identical. The Configuration Editor’s default behavior attempts to enforce this best practice when you add or edit corporate entities, stores, or departments. This best practice ensures that the structure of the team hierarchy mirrors the structure of the location hierarchy.

However, there are cases where the mirrored hierarchies requirement is not strictly necessary. Team structures can be bigger and more complex than their location counterpart’s structure. However, always ensure that parent and child relationships are consistent between the location and team trees, and that their ancestry has a consistent structure. Consistent ancestry means that, for every ancestor location in the location tree, there must also be an ancestor team (for the location’s team) in the team tree.

For more information, see Team Creation and Management.