Viewing a registered device name and other troubleshooting information (cloud only)

The TimeTrack clock displays the registered device name in the About box of the clock. As a best practice, you should record the device name in case you are required to unregister the device at some point.

To view the registered device name for your TimeTrack clock:

  1. Log in to your WFM instance on your registered device.
  2. Access your TimeTrack clock in this location:
    <WFM URL>:<port>/TimeTrack
  3. Click the About menu icon in the top right corner of the clock to display useful troubleshooting information such as:
    • WFM build information.
    • Device name.
    • Other information such as operating system, browser, and locale.