Configuring custom prompts

The custom prompt framework provides a way to prompt and capture responses from employees. You can also link multiple prompts and display additional prompts based on conditional responses.

The custom prompt framework is a toolkit that you can use to address more complex business requirements.

For example, you can use the custom prompt framework to complete these tasks:

  • Control what happens when a transaction times out or is cancelled.
  • Determine whether the initiating swipe of a transaction is recorded or not.
  • Capture multiple pieces of information from the user and control what happens next based on that information.
  • Chain multiple prompts together to capture information for more complex scenarios.
  • Provide direction or guidance to employees based on captured information.
Note: After a user successfully authenticates (badge, badge + PIN, badge + biometric (verification) or biometric (identification), the punch entered by the employee is not validated (for example, with schedule validation) until the user goes through all of the custom prompts that you have configured in your clock.

See Configuring an advanced custom prompt.