FICO Xpress setup

Auto-Assignment uses FICO Xpress as its optimization engine. To use Auto-Assignment, one or more FICO Xpress servers must be installed. The Workforce Management application must be configured to communicate with the FICO Xpress servers.

See the "Installing and Configuring Dash Server" chapter in the Infor Workforce Management Installation and Configuration Guide for details on FICO Xpress installation.