Request submitted message displayed for post or claim actions

When a user performs a post or claim action, a workflow process is immediately started. The goal of this process is to provide immediate feedback to the user that their request is either accepted, rejected, or pending approval. When the workflow process does not return a response within 10 seconds, the user receives a message that their request has been submitted and that the result will be sent to them by workmail.

This message may be displayed from time to time due to slow connectivity between the client device and application server or when the application server is under heavy usage.

If the message is displayed for every request, it may indicate a performance issue caused by custom workflow actions. Custom workflow actions should be tested to ensure they can execute in less than 10 seconds. This ensures that as many users as possible get immediate feedback when they perform billboard actions.