Workflow task

The Workflow task must be scheduled to run on a recurring basis to use the Shift Billboard. Each request to post a shift, claim a shift, or withdraw a posted shift follows a workflow to determine if the request is accepted or rejected. Requests may become pending when they are waiting for an approval decision by a user, such as a team supervisor. The Workflow task is initiated when a user performs a billboard action. This includes when a user provides an approval decision on a billboard request. The Workflow task is also used by the Reject Expired Posting task and the Reject Compliance Posting task when these tasks remove shift posts from the billboard.

See Shift Billboard workflows for details on the Shift Billboard workflows.
Note: The Workflow task affects workflows for all features that use workflows, not just the Shift Billboard.