About this guide

This guide is designed to provide you with guidance around implementing the Labor Forecasting and Schedule Optimization (LFSO) modules within your Infor Workforce Management (WFM) application. These modules are primarily used by the retail industry, though may be applicable to hospitality and other businesses.

The terminology used in this document is focused on the retail environment. Many options are available when configuring LFSO. This guide helps you sort through the options and configure the LFSO modules to best suit your company’s needs.