Supported mobile platforms

Mobile support for WFM consists of the Mobile WFM and Self Service Portal products. Mobile WFM is an HTML5 application. Self Service Portal was developed using Angular.

The platform versions listed below were used to certify the products for this release. While we take every effort to ensure the latest versions of each operating system and browser are supported, occasional issues may arise due to the variety of available devices in the marketplace and/or subsequent operating system versions. We will address such issues via maintenance patches whenever possible, while device specific issues will be approached on a case by case basis.

Mobile Components Platform Version
Android Operating System 6.0 to 12
Android Browser

Chrome

iOS 14.0 to 15.4
iPadOS 14.0 to 15.4
iOS Browser Safari, Chrome

Notes

  1. The Self Service Portal is designed to be used in portrait mode on a mobile phone. Users can switch between landscape and portrait view on a mobile phone, but no specific design has been prescribed for mobile landscape.
  2. The Self Service Portal is also supported on desktop. For browser requirements, see Supported browsers.