eHR Interface Error Messages

The table lists error messages that can occur with eHR transmissions.

In general when one of these messages is received, it means that data that was sent was not received or cannot be processed.


Error Message	Applicable Trigger Events	Interface Processor
The required field/s {required field} are not provided in the message.	All	All
The unit provided does not exist or does not map to an existing Clinical Science unit.	A01, A04, A05, A08, A28 A06, A07 A02 A09, A10 A17 A12 A21 A22	Admit/Update Patient Information Change Patient Type Transfer Patient Temporary Transfer Swap Beds Cancel Transfer Sign Out Sign In
The patient does not exist.	A06, A07 A11 A03 A13 A02 A09,A10 A17 A12 A18, A34, A36, A40 - on old patient ID A35, A41 A44 - on old and new patient ID A21 A22	Change Patient Type Cancel Patient Type Discharge Patient Cancel Discharge Transfer Patient Temporary Transfer Swap Beds Cancel Transfer Merge Patients and Encounters Merge Encounters Move Account Information Sign Out Sign In
The patient encounter does not exist.	A06, A07 A11 A03 A13 A02 - on source/departing unit A09, A10 A17 A12 A35, A41 - on old encounter number A44	Change Patient Type Cancel Patient Admit Discharge Patient Cancel Discharge Transfer Patient Temporary Transfer Swap Beds Cancel Transfer Merge Encounters Move Account Information
The bed cannot exist without room and room cannot exist without bed.	A01, A04, A05, A08, A28 A06, A07 A13 A02 A09, A10 A17	Admit/Update Patient Information Change Patient Type Cancel Discharge Transfer Patient Temporary Transfer Swap Beds
The gender value provided does not map to an existing gender.	A01, A04, A05, A08, A28	Admit/Update Patient Information
The patient type value provided does not map to an existing type.	A01, A04, A05, A08, A28 A06, A07 A02 A09, A10 A17	Admit/Update Patient Information Change Patient Type Transfer Patient Temporary Transfer Swap Beds
The admit date is not provided.	A01	Admit/Update Patient Information
The message EventDate is earlier than the patient AdmitDate. The patient admit cannot be cancelled.	A11	Cancel Patient Admit
The message DischargeDate is earlier or equal to the patient AdmitDate. The patient cannot be discharged.	A03	Discharge Patient
The message EventDate is earlier than the patient DischargeDate. The patient discharge cannot be cancelled.	A13	Cancel Discharge
The service provided exists but mapping is missing.	A01, A04, A05, A08, A28 A06, A07	Admit/Update Patient Information Change Patient Type
No suitable patient encounter state found.	All	All
The message EventDate is earlier than the patient AdmitDate. The patient transfer cannot be performed.	A02	Transfer Patient
The message EventDate is later than the patient DischargeDate. The patient transfer cannot be performed.	A02	Transfer Patient
The Clinical Science unit on EventDate for the patient does not correspond to the message DepartingUnit. The patient transfer cannot be performed.	A02	Transfer Patient
The message EventDate is earlier than or equal to the patient Transfer In Date. The patient transfer cannot be cancelled.	A12	Cancel Transfer
The Swap Beds activity cannot be processed while the patient is in a temporary unit.	A17	Swap Beds
The PriorEncounterNumber and EncounterNumber have the same value.	A35, A41	Merge Encounters
The MergeHospitalPatientID and HospitalPatientID have the same value.	A18, A34, A36, A40	Merge Patients and Encounters
The message InterventionValueType contains an invalid value (only 'min' or empty allowed).	R01	Score Workload
The message SecondaryIntervention contains an invalid value (positive integer value of workload minutes expected as InterventionValueType is 'min').	R01	Score Workload
An intervention mapping was not found.	R01	Score Workload
Multiple conflicting intervention mappings found.	R01	Score Workload
Unknown intervention type (only Count, Minutes, Select Only allowed).	R01	Score Workload
Unit intervention could not be found for the given date.	R01	Score Workload
The message SecondaryIntervention contains workload minutes but the intervention is not MINUTE type.	R01	Score Workload